Facility managers are playing an increasingly pivotal role in the development, implementation and maintenance of Information Technology (IT) systems, which are a critical part of the organization's infrastructure supporting business strategies.

Facility managers must understand technologies that support all aspects of facility operations, real estate and employee requirements. These may include, but are not limited to: CAD, CAFM, project management, asset management, cost analysis and other hardware and software systems.

In addition, facility managers are increasingly challenged to establish and maintain the infrastructure and technology required to support their organizations' business goals. These may include, but are not limited to: hardware and software supporting voice, information, data and media operating systems. The facility manager must know with whom and how best to interact to successfully meet the organizational goals. This competency is influenced by (and influences) every other competency area. It addresses how the facility manager selects, acquires, implements, maintains, redeploys and disposes of technologies used within the work environment.

Outline of Course

• Introduction to FM Technology and Strategic Planning
• Evaluation and Selection of Technology
• Implementation and Administration of FM Technology
• Application and Integration
• Technology Course Assessment
• Course Evaluation
  

Technology Course (OC)

Individual topic purchase: Selected