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Below is a list of IFMA’s facility management online courses. Each course is designed for self-study for your convenience. Online courses are available for 6 months upon purchase. Take one today!

Introduction to Facility Management Courses (10 hours)
Collapse Facility Management: A Practical Introduction (OC)
This course provides an informational overview of the roles, responsibilities and core competencies that make up the facility management profession. In addition to in-depth audio-visual presentations on the development of the FM profession and the FM competencies, the course presents a series of six scenarios that challenge participants to explore, examine and solve problems in realistic workplace situations in the global marketplace.

Students will benefit from a hands-on learning experience and valuable exposure to the 11 major FM competency areas as identified by IFMA. The course will help participants grow in the facility management profession, advance their career and better communicate with members of their FM department or team.

Outline of Course

  • Introduction
  • The Facility Management Profession
  • Overview of Facility Management Roles
  • Facility Managers in Action
  • IFMA Professional Development Opportunities
  • Course Evaluation

Course Curriculum

  • Introduction and Overview
  • Evolution of the Field of Facility Management and Key Terminology
  • Overview of FM Professionals and Introduction to the Competency Areas
  • Case Studies
    • Equipment Failure at BFB Bank Case Study
    • Exterior Repair at the Heartland Scientific R&D Center Case Study
    • Budget Development at IAD/MTC Case Study
    • The New FM Director at SMH Case Study
    • Move to a Temporary Facility at LFI Case Study
    • Adding Space for Growth at IPC Case Study
  • Current Trends, Challenges, and Future Outlook in Facility Management
  • IFMA Professional Development Opportunities
  • Competencies Self-Evaluation
  • Glossary of Key Terms
  • Course Assessment
  • Course Evaluation
Formats Available: Streaming
Approved Credit:
  • IFMA: 1 hour Total CEUs

  • MORE INFOMORE INFO Facility Management: A Practical Introduction (OC)
    Are you interested in IFMA’s Facility Management Professional (FMP) or Sustainability Facility Professional (SFP) programs? Click here for more information about both those programs.
    IFMA Facility Management Courses (16 Hours)
    Collapse Communication Course (OC)
    You convey a certain image of yourself every time you express yourself-whether it's through the written or spoken word. The type of image you convey not only influences how people think of you, it also influences what they do for you, and in today's collaborative work environment you must work through others and with others to accomplish almost anything.

    Learn how to make your first impression your best impression - powerful and positive. You have to know how to lead, inspire, coach and counsel people. This course will cover the entire range of communication, from interpersonal communication to the latest in communication technologies.

    Outline of Course
    • Importance of Interpersonal Skills
    • Improving Interpersonal Skills 
    • Meetings and Written Communication
    • Presentations and Communication Technologies
    • Communication Course Assessment
    • Course Evaluation
    Formats Available: Streaming
    Approved Credit:
  • IFMA: 1.60 hours Total CEUs, 16.00 hours Total CFMs

  • MORE INFOMORE INFO Communication Course (OC)
    Collapse Human and Environmental Factors Course (OC)
    Facilities contribute to organizational performance and the quality of work life of employees. This means facilities affect the health, safety, performance, comfort, satisfaction, and morale of individual employees and the organization as a whole. Facilities also affect the environment.

    In addition to ensuring the comfort and productivity of building occupants, you also need to provide safety. Part of ensuring peoples' safety involves being prepared for and knowing how to respond during an emergency or disaster. You will learn how to anticipate the events that require documented response and recovery plans, and how to prepare for these events to safeguard the business.

    Course Curriculum
    • Health, Safety, Security, and Quality of Work Life
    • The Environment and Organizational Effectiveness
    • Emergency Preparedness: Define, Reduce, Prevent and Eliminate the Probability
    • Emergency Preparedness: Plan, Prepare, Respond and Recover
    • Human and Environmental Factors Course Assessment
    • Course Evaluation
    Formats Available: Streaming
    Approved Credit:
  • IFMA: 1.60 hours Total CEUs, 16.00 hours Total CFMs

  • MORE INFOMORE INFO Human and Environmental Factors Course (OC)
    Collapse Quality Assessment and Innovation Course (OC)
    You are responsible for the biggest asset on the company's balance sheet and the second biggest cost element on the income statement. People depend on you for comfort, cost-reduction, image and efficient workflow. How do you keep track of it all? How do you know not only what results you are getting, but also why you're getting them? Apply tools that integrate all the FM competencies into a complete, simple system focused on delivering quality and improving service. Identify reliable information sources for establishing quality standards.

    Outline of Course
    • Benchmarking
    • Data Analysis
    • Innovation
    • Auditing and Continuous Improvement
    • Quality Assessment and Innovation Course Assessment
    • Course Evaluation
    Formats Available: Streaming
    Approved Credit:
  • IFMA: 1.60 hours Total CEUs, 16.00 hours Total CFMs

  • MORE INFOMORE INFO Quality Assessment and Innovation Course (OC)
    Collapse Real Estate Course (OC)
    Facility managers have found themselves in the center of a new organizational function - managing the company's real estate as an asset. As a facility manager, you will be called upon to provide real estate expertise whenever your company considers relocating, adding space or disposing of a property. To do this, you need to understand real estate principles and practices. Learn how to plan the acquisition, development and disposal processes; understand how to develop, implement and maintain the real estate master plan; evaluate and recommend actions on options and alternatives to the master plan; and evaluate and recommend actions on development decisions.
    Formats Available: Streaming
    Approved Credit:
  • IFMA: 1.60 hours Total CEUs, 16.00 hours Total CFMs

  • MORE INFOMORE INFO Real Estate Course (OC)
    Collapse Technology Course (OC)
    Facility managers are playing an increasingly pivotal role in the development, implementation and maintenance of Information Technology (IT) systems, which are a critical part of the organization's infrastructure supporting business strategies.

    Facility managers must understand technologies that support all aspects of facility operations, real estate and employee requirements. These may include, but are not limited to: CAD, CAFM, project management, asset management, cost analysis and other hardware and software systems.

    In addition, facility managers are increasingly challenged to establish and maintain the infrastructure and technology required to support their organizations' business goals. These may include, but are not limited to: hardware and software supporting voice, information, data and media operating systems. The facility manager must know with whom and how best to interact to successfully meet the organizational goals. This competency is influenced by (and influences) every other competency area. It addresses how the facility manager selects, acquires, implements, maintains, redeploys and disposes of technologies used within the work environment.

    Outline of Course
    • Introduction to FM Technology and Strategic Planning
    • Evaluation and Selection of Technology
    • Implementation and Administration of FM Technology
    • Application and Integration
    • Technology Course Assessment
    • Course Evaluation

    Formats Available: Streaming
    Approved Credit:
  • IFMA: 1.60 hours Total CEUs, 16.00 hours Total CFMs

  • MORE INFOMORE INFO Technology Course (OC)
    IFMA Specialty Course (10 Hours)
    Collapse FM Sustainability:  Creating Your Action Plan (OC)

    FM Sustainability: Creating Your Action Plan

     

     

    This online course is designed to assist facility management professionals in planning and implementing a sustainability program. Whether you have only a basic understanding of what is involved in such a program or you’re already in the planning or implementation stages of a sustainability project, this online course will be a valuable guide.

     

    Module 1: Metrics, Reporting and Green Claims
    In this module, you will learn the vocabulary and background of sustainability and how it relates to your facility management responsibilities. Objectives for this module include: 1) Learn the history and vocabulary of sustainability. 2) Identify the benefits, risks and roadblocks to implementing sustainable FM practices. 3) Use sustainability assessment tools to determine your organization’s present sustainable practices. 4) Develop a list of sustainability metrics and evaluation criteria that apply to your organization.

     

     

    Module 2: Greening Your Facility Management Operations and the Physical Facility
    In order to develop achievable goals for your sustainability program, you need to identify and understand specific sustainable practices for each area of facility management. Objectives for this module include: 1) Review the alignment of sustainability and facility management operations. 2) Identify opportunities for greening your supply chain. 3) Learn about areas of sustainable operations and maintenance. 4) Determine sustainable practices for energy, water and indoor environmental management. 5) Investigate methods of sustainable design, planning and construction.

     

    Module 3: Sustainability Leadership
    Implementing a new sustainability program requires taking on a leadership role to get needed approvals from upper management and cooperation from all members of your organization. Objectives for this course include: 1) Recognize the types of sustainability leadership roles. 2) Learn how to manage and implement complex change. 3) Develop and implement strategies to engage upper management. 4) Create your sustainability team.

     

     

    Module 4: Developing Your Action Plan
    Finally, you need to put all of your background information, program goals and leadership strategies into a concrete, achievable action plan. Objectives for this course include: 1) Choose your entry point. 2) Identify an achievable six-month goal. 3) Develop an action plan using the five-step action planning process. 3) Prepare to communicate and sell your plan and goals to others in your organization. 4) Implement your action plan.

     

    Course Curriculum:

    1. Metrics, Reporting and Green Claims
    2. Greening Your Facility Management Operations and the Physical Facility
    3. Sustainability Leadership
    4. Developing Your Action Plan
    5. Course Assessment
    6. Course Evaluation

     


    Learning Credits:
    1.0 CEUs; 10 CFM Maint. Pts.

    Formats Available: Streaming
    Approved Credit:
  • IFMA: 1 hour Total CEUs

  • MORE INFOMORE INFO FM Sustainability:  Creating Your Action Plan (OC)